Customer Support & FAQ



      Size tolerance

      In principle, plastics are subject to eight to ten times greater thermal expansion than metals. This means that dimensional changes can occur due to moisture absorption, as well as dimensional changes due to the slow reduction of residual stresses and temperature in the longer term. We have been experts in cutting table protectors for over 10 years. In order to cut your table protector as best as possible to the size of your table, we have analyzed the shrinkage effect over the years. Through this analysis, we have determined a margin per product to absorb the shrinkage. As a result, we are still unable to give a 100% size guarantee, but we do try to get as close to this 100% as possible. From the moment of cutting up to 4 weeks after receipt, your table protector can shrink in length and expand in width. So a circle can deform something. Unfortunately, we have to test the patience of our customers and really ask to wait until these 4 weeks are up. If the size is still not correct, we ask you to contact our customer service to find a suitable solution together.

      Do you have a special shape table such as an ellipse, circle or oval? Send a photo to our customer service to determine together with you which shape you have and whether it is proportional.
      It is of course annoying if your order goes wrong while this could have been prevented. In addition, we value the environment and therefore handle our material with care. For example, we recycle our residual waste and cut table protectors from it.

      Still have questions about the size of your table protector? Please contact our customer service.

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